As a small business we are responsible for upholding data protection and therefore all of the personal information that we hold for our clients. It is our responsibility, under the new General Data Protection Regulations, to inform you that we are holding personal data about you.
We only ever hold information in order to provide the service you have requested.
All the data we hold, will have originated directly from yourselves.
We will never pass this information onto a third party without your instruction to do so.
You have the right to withdraw your consent for us to hold your data at any time. However, if the data is necessary in order for us to continue to provide your requested service then this service would cease but you would still be liable to pay any monies owed.
We would like you to be assured that once your service has been satisfied, we will not continue to hold your data any longer than we are required to by law.
If you have any questions regarding your personal data and how we hold and use it then please do not hesitate to email us at: email@example.com
What type of information do we collect?
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
How do we collect information?
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
When you a get in touch with us via our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
Why do we collect such personal information?
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
How do we store, use, share & disclose your personal information?
Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
How do we communicate with you?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail. We may also contact you to notify you of progression and confirmation of orders placed, in response to any questions submitted via our website, email or other.
How can your site visitors withdraw their consent?
If you don’t want us to process your data anymore, please contact us at firstname.lastname@example.org
Questions and your contact information
If you would like to: access, correct, amend or delete any personal information we may have about you, you are invited to contact us at email@example.com